Privacy Policy

1、 Collection and use of personal information

(1) We will collect and use the following types of personal information about you for the following purposes:

1. When you contact us, we may save your communication/call records and content, your contact information, and other information to contact you or help you solve a problem, or record the solutions and results of related issues. If we independently obtain certain sensitive personal information from you during this process, and relevant legal requirements require it, we will declare to you in appropriate ways (such as customer service phone calls, voice prompts) to obtain your understanding and consent.

2. You may have the opportunity to retain personal information such as, but not limited to, name, gender, mobile phone number, email address, and specific message information in similar sections such as "Contact Us". Whether you provide such information does not affect your access to and use of other features of this website.

(2) Exceptions to obtaining authorized consent

We may collect and use your personal information for the following purposes without obtaining your authorization and consent:

a) Relating to our performance of obligations under laws and regulations;

b) Directly related to national security and national defense security;

c) Directly related to public safety, public health, or significant public interests;

d) Directly related to criminal investigation, prosecution, trial, and execution of judgments;

e) For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain my authorization and consent;


2、 Sharing, transfer, and public disclosure of personal information

(1) Share

1. After obtaining your explicit consent, we will share your personal information with other third parties.

2. Sharing with Authorized Partners: For the purposes stated in this privacy policy, certain of our products and services will be provided by authorized partners, We need to share some of your personal information with them to ensure that you receive the appropriate services in a timely manner (For example, when you apply for road assistance or medical assistance services, your personal information needs to be provided to our service provider and/or local medical institutions and their service personnel to the extent necessary. If you have the right to use health consulting services, the service provider will need necessary personal information such as your contact method, and further inquire and record your other personal information in accordance with relevant laws or professional norms.). We will only share your personal information for legitimate, legitimate, and necessary purposes.

(2) Transfer

If we have a merger, acquisition, asset transfer, or similar transaction, your information may be transferred as part of such a transaction. "We will require new companies and organizations that hold your personal information to continue to be bound by this policy, or they may, on their own, seek your relevant authorization and consent from you in accordance with the law.".

(3) Public disclosure

1. According to your needs, disclose the information you specify in a disclosure method that you explicitly agree to;

2. We will not publicly disclose your personal information except for necessary special circumstances (such as in promotional activities such as prize sales, where necessary to disclose the information of the winners in accordance with relevant laws and regulations). If there is a need for public disclosure, we will inform you of the content, scope, and purpose of the disclosure and obtain your consent.

(4) Exceptions to obtaining prior authorization for sharing, transfer, and disclosure

Under the following circumstances, sharing, transferring, and disclosing your information does not require your prior authorization and consent:

a) Related to our obligations under laws and regulations (including statutory procedures or mandatory requirements of government authorities or judicial authorities, such as but not limited to the investigation of criminal cases, road traffic accidents, insurance accidents, or insurance fraud incidents, and the obligation to cooperate in providing evidence or identifying evidence in litigation or arbitration cases);

b) Directly related to national security and national defense security;

c) Directly related to public safety, public health, and social public interests;

d) Directly related to criminal investigation, prosecution, trial, and execution of judgments;

e) In order to protect the significant legitimate rights and interests of you or other individuals such as their lives and property (and, to the extent permitted by laws and regulations, to protect the legitimate rights and interests of us and our affiliates or partners from damage, for example, when we receive reports or reasonably suspect that there has been a service abuse or even fraud incident, we share it with a third-party investigation institution in order to carry out legitimate and necessary investigations);

f) "The sharing, transfer, and disclosure of personal information that you disclose to the public on your own, as well as personal information that we collect from legally disclosed information (such as legitimate news reports, government information disclosure, and other channels), are not prohibited by law without infringing upon your other significant interests;";

g) Other exceptions to applicable Chinese laws and regulations such as the Personal Information Protection Law that allow us not to seek your consent.

f) The personal information involved is disclosed to the public by yourself;

g) Necessary for signing and performing the contract according to your requirements;


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